Category: UX


Designer’s Fiesta – A day of design talks in Hackney

Last week I attended a day of talks in East London. This is the first time that I have used a more sketch based approach to my note taking. Here is my experience of the day in form of sketch notes.       


16 takeaways from Camp Digital 2016

Last year I attended the Camp Digital UX conference in Manchester, UK. It was a day of seminars delivered by industry experts. See my review of Camp Digital 2015 here. I was very impressed and a few weeks ago I had the opportunity to take my team, and some others who work in UX and design within the organisation. This year the...


Inside Stanford’s

A few (12) years ago I was lucky enough to work at IDEO in London for a couple of weeks. Colin Burns was leading IDEO Europe at the time and he made me feel welcome and inspired. I was given a window into creativity and innovation. I learned that visualising lots of ideas was very valuable and that a lot of the...

The biggest news in iPad since iPad 4

Apple September 2015 – Products redefined

I love Apple products. They help me live my life. Other products would do the same but Apple make you feel that they are special. The September 2015 launch started with this “Helping our users live a better day” and through my experience (others may not agree), Apple live up to this with the user experience that flows from hardware to software, from...


Whole brain thinking – Introduction

Some people dream up futuristic concepts, others enjoy working with processes and procedures, some are great with people and others solve problems. Most have a combination. We are all different, both in the way we look but also in the way we think. This article explores a thinking preference model; the Herrmann Brain Dominance Instrument (HBDI) or Whole Brain Thinking. This model...


In-house design thinking

I have been working on this article for a while, researching similar processes and the origins of them. I have looked at UX (User Experience) tools, UCD (User Centred Design), HCD (Human Centered Design), design thinking, lean UX… the list goes on! – there is a lot of information out there. I am in the industry and still struggle to differentiate between...

designing for the human brain 1

10 ways to design for the human brain

Last week I attended a brilliant day of training by Jon Dixon at Bunnyfoot in London.The day was about applying key principles to design for people’s natural thinking processes. These principles work across personas and demographics. A lot was covered in a short space of time and I have taken my top ten points from the day to share. 1. Faces attract...


Camp Digital- Top 10 insights from the day

Manchester hosts a UX conference covering “Design Thinking”, “Lean UX”, “Agile” and other elements of design and UX. Last week, I went to Manchester for the Camp Digital UX conference. An intense day filled with talks and discussions- great insight and great value for money. As described on the Camp Digital website “Camp Digital is an inspirational conference that brings together the...


The distracter test

Engagement… I hear the word engagement a lot. In the world of e-commerce, the key performance indicators are pretty clear: sell more. Return on investment is measurable; what is the overall spend against the income. OK, it is quite a bit more complicated than this but the overall concept is pretty clear! Now take a look at websites that are not selling anything....